Website: gliveraluxe.com Last Updated: 16th August 2026
This Shipping Policy explains how we process, dispatch, and deliver orders placed on gliveraluxe.com. It should be read together with our Terms & Conditions.
1. Order Processing Time
Once your order is placed and payment is confirmed, we process and dispatch it within 2–3 business days. Orders placed on weekends or public holidays will begin processing on the next business day.
2. Delivery Timelines
Once dispatched, orders are typically delivered within 5–6 business days, depending on your location and prevailing courier/logistics conditions. Delivery estimates are indicative and not guaranteed — actual delivery times may vary due to factors outside our control, such as courier delays, weather, regional restrictions, or remote/serviceability constraints.
3. Shipping Charges
Shipping charges, if any, are calculated at checkout based on your order value and delivery location. Any applicable free-shipping thresholds will be displayed on the Website or at checkout.
4. Order Tracking
Once your order is dispatched, you will receive a confirmation email/SMS with your tracking number and courier partner details. You can track your order status directly through the courier’s tracking page, or by contacting us at support@gliveraluxe.com.
5. Serviceable Areas
We currently ship across India to all locations serviceable by our courier partners. If your pin code is not serviceable, you will be notified at checkout or shortly after placing your order, and a full refund will be issued if the order cannot be delivered.
6. Delayed or Failed Delivery
If delivery is delayed beyond the estimated timeline, you may:
- Continue to wait for delivery, or
- Cancel the order for a full refund (see our Refund Policy)
If a delivery attempt fails due to an incorrect address, unavailability of the recipient, or refusal to accept the package, we will attempt to contact you to arrange redelivery. Additional shipping charges may apply for redelivery in such cases.
7. Damaged or Tampered Shipments
Please inspect your package upon delivery. If the outer packaging appears tampered, damaged, or opened, we recommend recording an unboxing video and reporting it to us within 48 hours of delivery at support@gliveraluxe.com — this will help us process any damage claim quickly (see our Refund Policy for details).
8. Order Changes & Cancellations
You may request a change of address or cancellation only before your order has been dispatched. Once an order is dispatched, it cannot be modified or cancelled, and you will need to follow our Return process instead, where applicable.
9. Contact Us
For any shipping-related questions, reach out to:
Glivera Luxury Email: support@gliveraluxe.com Address: TF-11, Gopur App, Kasar Fali, Kasar Faliya, near Kothi Press, Raopura Road, Vadodara, Gujarat, India – 390001
This document was drafted for Glivera Luxury to align with its Terms & Conditions. Please confirm your actual courier partner(s), serviceable pin codes, and any free-shipping threshold before publishing.
